© 2018 by Soapbox Fox LLC. 

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STORE POLICY

 

Customer Care


We understand that customers have a choice where they purchase. We recognize we are a partner with our customers to provide high quality products and service.We focus on supplying our customers excellence in those  products with the highest desire to gain total customer satisfaction, confidence, and enthusiasm.  We hope to build reliability, trust, and friendships through honesty and integrity to ensure healthy long-term alliances. Soapbox Fox is committed to providing outstanding customer service. We strive to answer all emails within 24 hours during normal business hours Monday - Friday from 9am - 5pm. We are here to serve you. Should you have any questions, comments, and or concerns please do not hesitate to reach out. We are glad to help you!

 


Privacy & Safety

This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information. 

What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address 
Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing. 

How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.

Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data. 

Cookies and Browser Information 

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information. 

Wholesale Inquiries

If you are interested in carrying our items please fill out this form in the body of an email and send to info@soapboxfox.com with the subject: Wholesale Inquiry.

Company Name: 

Buyer Name (First and Last):

Email:

Phone Number:

Business Address: 

Website:

Instagram:

Type of Business (Select one): Online / Storefront / Online and Storefront / Other and Explain

Do you have a resale license? You will need to provide it once we enter into an agreement. 

Please tell us a little about your store, what merchandise you offer, and other brands and lines you carry: 

How many Soapbox Fox items you would like: 

Which specific Soapbox Fox items you are interested in: 

Payment Methods

PAYPAL

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